MILLERSON EVEN HAVE HAPPY LANDLORDS ON THE OTHER SIDE OF THE WORLD!

Mon 20 Feb 2017

MILLERSON EVEN HAVE HAPPY LANDLORDS ON THE OTHER SIDE OF THE WORLD!
Katie Law, our Lettings Business Development Manager, just received this lovely message from Mr B, one of our landlords who lives in Australia.
'I’m not in the slightest surprised that your business is so rapidly expanding. The level of service that you provide and the meticulous organisation and process that you deploy has always impressed me. I have been a manager myself and I am very familiar with the discipline and protocol that is necessary to produce outcomes of this standard. It is obvious to me how much effort has gone into the business.
On the other hand it may be just the very personable, skilled and dedicated people that you are and you intuitively do the right things in the right way for the right reasons.
Either way, you people have, and are, doing a sterling job for me (and, I’m sure, for all of your customers), and I am very grateful.
My previous agent in Cornwall wasn’t in the same league as you folks and I have watched the inadequate service of local agents in Australia who are supposedly serving my offspring's needs. In both cases the tenants and the landlord fired the agent and now deal directly and with equanimity............Frankly, I think it is high time that you expanded your business vision to go offshore, especially Western Australia so that I could reliably recommend a service provider with absolute confidence!
It is very unsettling to be so far away from things and so reassuring to have people like you to look after my interests with such dedication.
Bless you all.'